FAQ’s

Q.
How can I get help?
A.

IT Services are centrally located in Block B behind the Careers office on the main corridor. The Student Helpdesk is located Downstairs in the Library, Social zone room 3.

Q.
How do I log on to the IT network?
A.

When you become a fully registered student, a user account will automatically be set up for you.
Details on how to login for the first time will be outlined at induction. Help with logins is also available at the Student Helpdesk located Downstairs in the Library, Social zone room 3. You can then log in to all IT Services. Computers, Email, Wireless and other services.
Your logon ID will be Sxxxxxxxx
Your email logon ID will be Sxxxxxxxx@mail.itsligo.ie
Your default password is your date of birth in the format DDMMYYYY.
(so if your DOB is 7th March, 1987, then your password is 07031987)
Your number will be printed on your student card.

Q.
Where do I store my files?
A.

All students have space allocated on the campus network to store files. Your H: Drive can be found by clicking the “my computer” shortcut on the desktop.
Also students have an allocation of 1TB storage with Microsoft OneDrive accessible via office365.itsligo.ie. To Download OneDrive go to onedrive.com/download for use on laptops and mobile devices – direct to OneDrive page within IT Services accessible within the College on IT Sligo PCs at office365.itsligo.ie

Q.
How do I print my work?
A.

All students have access to printing facilities in the computer labs and printing and photocopying facilities in the library. You will first need to put credit on your print account in the booknest book shop after which you will be ready to go. Click here to start printing.

Q.
How do I check e-mail from off-campus?
A.

Student email can be accessed as via links with the Student Hub. You can also just go directly http://mail.office365.com/ – logging in with your email  logon ID (studentnumber@mail.itsligo.ie) and your campus password